We offer free shipping on all US orders over $35!

Express shipping options are also available at checkout.

We offer $15 CAD flat rate shipping on all Canadian orders and free shipping over $150 CAD.

We offer $15 flat rate shipping on all orders and free shipping on orders over $150.

We typically process orders within 1-3 business days and delivery takes about 2-5 business days for US orders.

International orders delivery time will vary but typically take 7-14 business days.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at hello@ultrawoof.com with your name and order number, and we will look into it for you.

In the event that your order arrives damaged in any way, please email us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at hello@ultrawoof.com.